4 Tips for Speaking with an Insurance Agent after a Truck Accident

Contacting your insurance agent is at the top of the list after being involved in a truck accident. If you intend to file a claim, which most people do, you’ll need the agent to begin the process. Although your insurance agent may be helpful and friendly with you, be aware that they are just one person in the claims process and will not be the person investigating your claim. No matter how good a relationship you have with your agent, be careful about what you say to them in that initial conversation after the accident, since it could affect your claim.

Below are four pieces of advice we give to all of our truck accident claim clients for consideration when speaking with their own insurer or the other party’s insurer.

4 Tips For Speaking to Truck Insurance Agents for the At Fault Driver

1. Don’t talk to the insurer of the at fault party.
2. Be Careful What You Disclose to Your Insurance Company. Never volunteer information about fault, injuries, or liability when you first speak with an insurance agent. Remember that everything you say could be used as evidence in your claim, even if it goes against you and even if it was incorrect. When speaking with an agent, answer the questions they ask you in short and simple sentences, but don’t volunteer additional information. You have a contractual duty to cooperate with your insurance company, but not the insurance company for the at fault party.
3. Do Not Make an Official Statement. If the insurance agent asks to record the conversation or to take an official statement, decline to do so. This gets back to point #1 above where anything you say could be used against you and might prevent you from obtaining compensation for the accident. Unofficial statements leave wiggle room for correcting errors and making changes in the future.
4. Consult a Truck Accident Attorney. An attorney can represent you with insurance companies and adjusters. Hiring an attorney to do it for you is the best way to ensure an optimal outcome. Attorneys can also help you understand the claim report and address any uncertainty you have around the accident or claims process.

Speak with an Eisenberg Law Offices Truck Accident Attorney

The truck accident attorneys at Eisenberg Law Offices are here to help you navigate the aftermath of an accident. Our attorneys work closely with clients to decrease stress levels by managing the claims process on the client’s behalf, being a resource for questions and answers, and always advocating for the client’s best interests. If you have been involved in a truck or vehicle accident in Wisconsin, contact our office to arrange a free case consultation today. Call 608-256-8356 or email info@eisenberglaw.org to schedule your consultation.